Cancellation And Refund Policy
1. Donations
- All donations made to lilavanti education and medical charitable trust are considered final and non-refundable.
- Donations are used immediately for charitable purposes; hence, cancellation or refund is generally not possible once a donation has been processed.
2. Exceptions
- If a donor has made a duplicate donation by mistake.
- If a donor’s card/account has been charged more than once due to technical errors.
- If there is a valid legal or regulatory requirement to process a refund.
3. Process For Requesting Refund
- Refund requests must be made within 10 days of the transaction date.
- The donor should provide all the required information to our email address given below.
4. Mode Of Refund
- Approved refunds will be processed through cash only.
- Refunds may take 7–10 business days.
5. Contact Us